Red Label Vacations (RLV), in partnership with WestJet Vacations, recently hosted FAM, featuring the top 10 travel agents from across RLV’s multiple retail brands.
The tour, which took place from May 2-6, saw the group board a WestJet flight from Toronto Pearson Airport before eventually arriving at the Royalton Punta Cana to experience “all-inclusive beachside bliss,” according to a press release.
During the trip, agents had the opportunity to visit popular properties with which WestJet Vacations partners, including Ocean Blue and Sands, Caribe Deluxe Princess, Grand Bavaro Princess, Bahia Luxury Amber, Royalton Chic, Majestic Colonial and several Iberostar Hotels & Resorts properties.
Additionally, the itinerary was packed with engaging activities and networking opportunities.
Agents participated in focus group working sessions with WestJet Vacations to collaborate on strategies to improve processes and customer experience, and they also enjoyed hotel-sponsored dinners and lunches to build relationships with hotel partners.
The highlight of the trip was an exciting excursion where the agents went snorkeling with marine life in the crystal clear waters of Punta Cana.
The itinerary was designed to balance professional development, leisure and exploration, ensuring agents returned home with the knowledge and enthusiasm to promote Punta Cana as a top travel destination.
“It was a true honor to host WestJet Vacations’ top producers from Red Label Vacations on a four-day FAM trip to Punta Cana,” said Erica Kennedy, Key Account Manager, WestJet Vacations. “FAM trips are an important part of our travel advisors’ journey, providing them with first-hand knowledge and experience of WestJet Vacations’ strategic partners, products and the destination itself. While showcasing our incredible partners’ products was a highlight, these FAM trips strengthen the partnership between Red Label Vacations and WestJet Vacations, ensuring we work together to deliver exceptional experiences for our mutual guests.”
Rita Sanduja, a leisure sales consultant for Red Label Vacations, said the trip “left us even more knowledgeable on how to give our clients an unforgettable vacation.”
“The itinerary was perfectly planned and I enjoyed a great vacation, delicious food, great people and learning. I’m grateful to WestJet Vacations for this amazing opportunity,” said Sanduja.
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